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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20261111T170000Z
DTEND:20261111T180000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Magical Hospitality for Entrepreneurs: Customer Service that Wow (Week 3) – Online
DESCRIPTION:Week-3: The Art of the Unexpected - Balancing Expectations\, Flexibility\, and Service Recovery\n\nUnderstand how to handle challenges effortlessly so customers only see the magic\, never the mess.\n\n \n\nHospitality has the power to turn an ordinary interaction into an unforgettable experience. In this 4-week Wednesday series\, you'll learn how to design and deliver service so seamless\, warm\, and memorable that it feels like magic. If you own\, operate\, or participate in a client-facing business\, this course will equip you with the mindset\, systems\, and secrets to earn raving fans and repeat business\, regardless of your industry. Each week focuses on a new "act" in the show.\n\n \n\nSpeaker: Ashley Patterson\n\nRegister by: 12:00 PM November 11\n\nTo register\, visit https://www.ncsbc.net/reg.aspx?mode=event&event=580460082.
X-ALT-DESC;FMTTYPE=text/html:<p><strong><span style="color:black">Week-3: The Art of the Unexpected - Balancing Expectations\, Flexibility\, and Service Recovery</span></strong></p>\n\n<p><em><span style="color:black">Understand how to handle challenges effortlessly so customers only see the magic\, never the mess.</span></em></p>\n\n<p><span style="color:black">&nbsp\;</span></p>\n\n<p><span style="color:black">Hospitality has the power to turn an ordinary interaction into an unforgettable experience. In this 4-week Wednesday series\, you&rsquo\;ll learn how to design and deliver service so seamless\, warm\, and memorable that it feels like magic. If you own\, operate\, or participate in a client-facing business\, this course will equip you with the mindset\, systems\, and secrets to earn raving fans and repeat business\, regardless of your industry. Each week focuses on a new &ldquo\;act&rdquo\; in the show.</span></p>\n\n<p><span style="color:black">&nbsp\;</span></p>\n\n<p><span style="color:black">Speaker: Ashley Patterson</span></p>\n\n<p><span style="color:black">Register by: 12:00 PM November 11</span></p>\n\n<p><span style="color:black">To register\, visit </span><a href="https://www.ncsbc.net/reg.aspx?mode=event&amp\;event=580460082">https://www.ncsbc.net/reg.aspx?mode=event&amp\;event=580460082</a><span style="color:black">.</span></p>\n
LOCATION:Online Only | Registrants will receive a confirmation email containing instructions for joining the Zoom webinar.
UID:e.2074.20422
SEQUENCE:3
DTSTAMP:20261019T124134Z
URL:http://business.wilsonncchamber.com/events/details/magical-hospitality-for-entrepreneurs-customer-service-that-wow-week-3-online-20422
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