Magical Hospitality for Entrepreneurs: Customer Service that Wows (Week 2) – Online

Week-2: The Illusion of Effortlessness - Crafting Atmosphere & Mastering the Details Guests Remember

Explore how to build trust and rapport through consistent interactions and a magical atmosphere.

Hospitality has the power to turn an ordinary interaction into an unforgettable experience. In this 4-week Wednesday series, you’ll learn how to design and deliver service so seamless, warm, and memorable that it feels like magic. If you own, operate, or participate in a client-facing business, this course will equip you with the mindset, systems, and secrets to earn raving fans and repeat business, regardless of your industry. Each week focuses on a new “act” in the show.

Speaker: Ashley Patterson

Register by: 12:00 PM November 4

To register, visit https://www.ncsbc.net/reg.aspx?mode=event&event=580460079.