Property Management Assistant
Property Management Assistant
Reports To: Matthew Chesson - Property Manager
Location: 2403 W. Nash Street Wilson, NC 27896
Employment Type: Full-Time
Location: 2403 W. Nash Street Wilson, NC 27896
Employment Type: Full-Time
Position Summary
The Property Management Assistant supports the daily operations of residential and/or commercial properties by assisting the Property Manager with administrative tasks, tenant communication, leasing coordination, and maintenance follow-up. This role is essential in ensuring properties are well-maintained, tenants are supported, and operations run efficiently and professionally.
Key Responsibilities
Administrative Support
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Assist with daily office operations and general administrative tasks
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Maintain tenant files and property records (digital and physical)
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Prepare leases, addendums, notices, and other property-related documents
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Track lease renewals and expirations
Tenant Relations
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Respond to tenant inquiries via phone, email, and in person
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Coordinate move-ins and move-outs
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Assist with rent collection and payment tracking
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Draft and deliver notices as directed by Property Manager
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Provide excellent customer service to residents and vendors
Maintenance Coordination
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Receive and log maintenance requests
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Schedule service calls with vendors and contractors
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Follow up to ensure work completion and tenant satisfaction
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Maintain vendor contact lists and insurance documentation
Financial & Reporting Support
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Assist with rent processing and delinquency tracking
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Maintain organized financial records
Leasing Support
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Schedule and conduct property showings (if applicable)
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Assist with marketing vacancies (online listings, signage, etc.)
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Support resident retention efforts
Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
- Previous administrative or property management experience preferred
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and/or property management software
- Ability to handle confidential information with professionalism
- Strong attention to detail and problem-solving skills
How to Apply
Please email resume to Alex Hottovy at alex@chessonagency.com.
